Privacy Policy

Last updated: 13/01/2015

Introduction

At softzom, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email, phone, address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Demographic information (age, gender, fitness goals)
  • Health and fitness data you choose to share
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process orders and deliver products/services
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing
  • Shipping and fulfillment
  • Email marketing
  • Website analytics
  • Customer support

Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Investigate potential violations

Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of marketing communications
  • Request data portability
  • File complaints with regulatory authorities

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website performance
  • Provide personalized content
  • Enable social media features

You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date.

Contact Information

If you have questions about this Privacy Policy, please contact us:

softzom Customer Service Email: privacy@xstreamora.shop 

This Privacy Policy is effective as of 13/01/2015 and applies to all information collected by softzom.